An integrative model of IT-enabled business process change: Causal structures in theory, research and practice

Marlen C. Jurisch, Johanna Cuno, Wolfgang Palka, Petra Wolf, Helmut Krcmar

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

8 Scopus citations

Abstract

Although various researchers have addressed the topic of BPC success, BPC still suffers from a lack of knowledge on adequate theories and methods. This lack of knowledge is also evident in prominent BPC models. Research outcomes produced to some extant conflicting results and few reliable generalizations. The development of a theory that is falsifiable, generalizable, criticizable and useful is indispensable for future BPC research. The purpose of this research is to provide an understanding for successful BPC that is grounded in relevant theories, prior work on BPC and case-based evidence. The outcome is an integrative model for ITenabled BPC, which proposes causal structures between different impact factors. The proposed model presents a first step toward a theory for BPC success and prepares the ground for further research in this field.

Original languageEnglish
Title of host publicationProceedings of the 45th Annual Hawaii International Conference on System Sciences, HICSS-45
PublisherIEEE Computer Society
Pages4297-4306
Number of pages10
ISBN (Print)9780769545257
DOIs
StatePublished - 2012
Event2012 45th Hawaii International Conference on System Sciences, HICSS 2012 - Maui, HI, United States
Duration: 4 Jan 20127 Jan 2012

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
ISSN (Print)1530-1605

Conference

Conference2012 45th Hawaii International Conference on System Sciences, HICSS 2012
Country/TerritoryUnited States
CityMaui, HI
Period4/01/127/01/12

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