A closer look on social presence as a causing factor in computer-mediated collaboration

Miriam Weinel, Maria Bannert, Jörg Zumbach, H. Ulrich Hoppe, Nils Malzahn

Research output: Contribution to journalArticlepeer-review

52 Scopus citations


So far, research in computer-mediated collaboration has investigated various factors influencing the amount of social presence experienced in online settings. This experimental study broadens the perspective and investigates social presence as a causing factor on participants' perception on task, medium and collaboration. Therefore an experiment with between subject design was conducted, with manipulation of three different levels of social presence: Full (f2f), medium online and low social presence (each n = 20). Participants had to solve an online puzzle in dyads. Findings mainly confirm a favourable influence of social presence on the perception of task and collaboration. Additionally, this study supports the importance of considering the reciprocal nature of social presence.

Original languageEnglish
Pages (from-to)513-521
Number of pages9
JournalComputers in Human Behavior
Issue number1
StatePublished - Jan 2011
Externally publishedYes


  • Chat
  • Computer-mediated collaboration
  • ICT experience
  • Online media experience
  • Social presence


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