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A Case Study and Qualitative Analysis of Simple Cross-lingual Opinion Mining

  • Gerhard Hagerer
  • , Wing Sheung Leung
  • , Qiaoxi Liu
  • , Hannah Danner
  • , Georg Groh

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Scopus citations

Abstract

User-generated content from social media is produced in many languages, making it technically challenging to compare the discussed themes from one domain across different cultures and regions. It is relevant for domains in a globalized world, such as market research, where people from two nations and markets might have different requirements for a product. We propose a simple, modern, and effective method for building a single topic model with sentiment analysis capable of covering multiple languages simultanteously, based on a pre-trained state-of-the-art deep neural network for natural language understanding. To demonstrate its feasibility, we apply the model to newspaper articles and user comments of a specific domain, i.e., organic food products and related consumption behavior. The themes match across languages. Additionally, we obtain an high proportion of stable and domain-relevant topics, a meaningful relation between topics and their respective textual contents, and an interpretable representation for social media documents. Marketing can potentially benefit from our method, since it provides an easy-to-use means of addressing specific customer interests from different market regions around the globe. For reproducibility, we provide the code, data, and results of our studya.

Original languageEnglish
Title of host publication13th International Conference on Knowledge Discovery and Information Retrieval, KDIR 2021 as part of IC3K 2021 - Proceedings of the 13th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management
EditorsRita Cucchiara, Ana Fred, Joaquim Filipe
PublisherScience and Technology Publications, Lda
Pages17-26
Number of pages10
ISBN (Electronic)9789897585333
StatePublished - 2021
Event13th International Conference on Knowledge Discovery and Information Retrieval, KDIR 2021 as part of 13th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, IC3K 2021 - Virtual, Online
Duration: 25 Oct 202227 Oct 2022

Publication series

NameInternational Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, IC3K - Proceedings
Volume1
ISSN (Electronic)2184-3228

Conference

Conference13th International Conference on Knowledge Discovery and Information Retrieval, KDIR 2021 as part of 13th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, IC3K 2021
CityVirtual, Online
Period25/10/2227/10/22

Keywords

  • Cross-lingual
  • Market Research
  • Multi-lingual
  • Opinion Mining
  • Sentiment Analysis
  • Topic Modeling

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