Profiles
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Member Research Advisory Board, Super Consumers Australia (Consumer Advocacy Non-Governmental Organization)
Eckert, C. (Spokesperson)
1/01/22 → 31/12/26
Project: Research
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Associate Editor, Big Data and Business Analytics, Journal of Business Research
Eckert, C. (Spokesperson)
1/01/23 → 31/12/25
Project: Research
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Design and test the NSW Government CX Survey Master Questionnaire
Eckert, C. (Spokesperson)
1/01/21 → 31/12/21
Project: Research
Research output
- 2 Article
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Spotlight Personnel: How Hiring and Turnover Drive Service Performance Versus Demand
Eckert, C., van Heerde, H. J., Wetzel, H. A. & Hattula, S., Aug 2022, In: Journal of Marketing Research. 59, 4, p. 797-820 24 p.Research output: Contribution to journal › Article › peer-review
Open Access5 Scopus citations -
A Multiattribute Benefits-Based Choice Model with Multiple Mediators: New Insights for Positioning
Burke, P. F., Eckert, C. & Sethi, S., 1 Feb 2020, In: Journal of Marketing Research. 57, 1, p. 35-54 20 p.Research output: Contribution to journal › Article › peer-review
Open Access15 Scopus citations