TY - GEN
T1 - Socio-technical Qualification Modules for the Empowerment of Logistics Employees in the Technological Transition
AU - Kohl, M.
AU - Zierhut, S.
AU - Lopitzsch, J.
AU - Fottner, J.
AU - Wilpers, S.
N1 - Publisher Copyright:
© 2021 IEEE.
PY - 2021
Y1 - 2021
N2 - Industry 4.0 is bringing about fundamental changes in logistics processes because of new technologies. This includes the role of logistics employees, their tasks and necessary skills, and requires that they be comprehensively qualified. For the derivation of qualification requirements in operational and dispositive logistics, existing research lacks methodological support that sufficiently considers process, technology, and competency. Therefore, the aim of this work is to develop a method for the derivation of socio-technical qualification modules. The design of the generic solution is based on literature as well as workshops and expert interviews within industry. Application and evaluation was carried out in the logistics department of a commercial vehicle manufacturer. The four-step method provides specific qualification modules per employee profile, which consist of modular content for fundamentals, technologies, and methods. The modules can then be used to empower logistics employees for medium and long-term technology transformation.
AB - Industry 4.0 is bringing about fundamental changes in logistics processes because of new technologies. This includes the role of logistics employees, their tasks and necessary skills, and requires that they be comprehensively qualified. For the derivation of qualification requirements in operational and dispositive logistics, existing research lacks methodological support that sufficiently considers process, technology, and competency. Therefore, the aim of this work is to develop a method for the derivation of socio-technical qualification modules. The design of the generic solution is based on literature as well as workshops and expert interviews within industry. Application and evaluation was carried out in the logistics department of a commercial vehicle manufacturer. The four-step method provides specific qualification modules per employee profile, which consist of modular content for fundamentals, technologies, and methods. The modules can then be used to empower logistics employees for medium and long-term technology transformation.
KW - Industry 4.0
KW - Logistics
KW - Qualification
KW - Socio-technical system
KW - Training
UR - http://www.scopus.com/inward/record.url?scp=85125407885&partnerID=8YFLogxK
U2 - 10.1109/IEEM50564.2021.9673016
DO - 10.1109/IEEM50564.2021.9673016
M3 - Conference contribution
AN - SCOPUS:85125407885
T3 - 2021 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2021
SP - 1485
EP - 1490
BT - 2021 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2021
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 2021 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2021
Y2 - 13 December 2021 through 16 December 2021
ER -