Kontextsensitives Fehlermanagement bei multimodaler Interaktion mit Infotainment- und Kommunikations-einrichtungen im Fahrzeug

In this contribution, we present a multimodal system for operating car infotainment and communication applications. Exploiting inputs and contextual knowledge with a fuzzy-logic and a neural net, the system is capable of detecting user- as well as system-specific error patterns or potentials, and reacts with a context-adequate error-resolving dialog. In a usability test, we evaluated the system under lab conditions regarding efficiency and user acceptance.