TY - GEN
T1 - Analysis of requirements engineering techniques for IT-enabled product service systems
AU - Berkovich, Marina
AU - Leimeister, Jan Marco
AU - Hoffmann, Axel
AU - Krcmar, Helmut
PY - 2011
Y1 - 2011
N2 - Product service systems (PSS) are introduced by many companies to increase their differentiation and to provide integrated solutions to customers. PSS are integrated solutions consisting of physical products, software and services aiming at providing an individualized solution to a customer's problem. The specific attributes of PSS lead to specific requirements for requirements engineering (RE). The goal of this paper is to analyze to which degree the analysis techniques of software engineering are suitable for PSS. We therefore conducted a structured literature review of software engineering techniques. The criteria for assessing the suitability of the techniques were based on the characteristics of PSS and the task of RE in the development process of PSS. We analyzed five textbooks and 144 scientific articles and identified 27 groups of techniques. The result is that there are major gaps in techniques for RE for PSS. Two of ten criteria are not satisfied by any technique. Moreover, for the majority of tasks of RE multiple techniques have to be combined for satisfying the criteria. In summary, the literature review shows that the techniques of software engineering are largely not directly applicable to PSS.
AB - Product service systems (PSS) are introduced by many companies to increase their differentiation and to provide integrated solutions to customers. PSS are integrated solutions consisting of physical products, software and services aiming at providing an individualized solution to a customer's problem. The specific attributes of PSS lead to specific requirements for requirements engineering (RE). The goal of this paper is to analyze to which degree the analysis techniques of software engineering are suitable for PSS. We therefore conducted a structured literature review of software engineering techniques. The criteria for assessing the suitability of the techniques were based on the characteristics of PSS and the task of RE in the development process of PSS. We analyzed five textbooks and 144 scientific articles and identified 27 groups of techniques. The result is that there are major gaps in techniques for RE for PSS. Two of ten criteria are not satisfied by any technique. Moreover, for the majority of tasks of RE multiple techniques have to be combined for satisfying the criteria. In summary, the literature review shows that the techniques of software engineering are largely not directly applicable to PSS.
KW - complex solution
KW - product service system
KW - requirements engineering
KW - technique
UR - https://www.scopus.com/pages/publications/80055040080
U2 - 10.1109/RESS.2011.6043926
DO - 10.1109/RESS.2011.6043926
M3 - Conference contribution
AN - SCOPUS:80055040080
SN - 9781457709418
T3 - 2011 Workshop on Requirements Engineering for Systems, Services and Systems-of-Systems, RESS 2011 - Workshop Co-located with the 19th IEEE International Requirements Engineering Conference
SP - 50
EP - 58
BT - 2011 Workshop on Requirements Engineering for Systems, Services and Systems-of-Systems, RESS 2011 - Workshop Co-located with the 19th IEEE International Requirements Engineering Conference
T2 - 2011 Workshop on Requirements Engineering for Systems, Services and Systems-of-Systems, RESS 2011 - Workshop Co-located with the 19th IEEE International Requirements Engineering Conference
Y2 - 30 August 2011 through 30 August 2011
ER -