A Lean Six Sigma Certification MOOC: Balancing Standard Material and Individual Guidance to Help Participants Implement Real Projects

Reiner Hutwelker, Holly Ott

Publikation: Beitrag in Buch/Bericht/KonferenzbandKonferenzbeitragBegutachtung

Abstract

Lean and Six Sigma are management systems that aim to improve the development and operation of business processes. Lean and Six Sigma tasks and tools structure the phases: Define, Measure, Analyse, Improve, Control (DMAIC). Their theoretical mastery and practical application leads to Yellow, Green, and Black Belt certification—monetarily rewarded by organizations worldwide. This makes Lean Six Sigma relevant for employees and attractive even for students. Our Lean Six Sigma MOOCs offer certification programs for the Yellow and the Green Belt—with more than 300k participants since 2015. In our Yellow Belt, the fundamentals of Lean and Six Sigma are taught and tested automatically online. In our Green Belt, the learner must implement a real project. The project can be learner-specific or predefined by us, is guided by a sequence of tasks and tools, and is supported by coaching and lectures. To balance our concept—wide range of project topics + digital project guidance + individual support—we develop and operate our MOOCs as business processes (Sect. 2), and outline Six Sigma in our context (Sect. 1). This is a report on the development and operation of a MOOC, not a research paper.

OriginalspracheEnglisch
TitelInnovations in Learning and Technology for the Workplace and Higher Education - Proceedings of ‘The Learning Ideas Conference, 2021
Redakteure/-innenDavid Guralnick, Michael E. Auer, Antonella Poce
Herausgeber (Verlag)Springer Science and Business Media Deutschland GmbH
Seiten122-132
Seitenumfang11
ISBN (Print)9783030906764
DOIs
PublikationsstatusVeröffentlicht - 2022
VeranstaltungThe Learning Ideas Conference, TLIC 2021 - Virtual, Online
Dauer: 14 Juni 202118 Juni 2021

Publikationsreihe

NameLecture Notes in Networks and Systems
Band349 LNNS
ISSN (Print)2367-3370
ISSN (elektronisch)2367-3389

Konferenz

KonferenzThe Learning Ideas Conference, TLIC 2021
OrtVirtual, Online
Zeitraum14/06/2118/06/21

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