A concept and service based analysis of commercial and open source enterprise 2.0 tools

Thomas Büchner, Florian Matthes, Christian Neubert

Publikation: Beitrag in Buch/Bericht/KonferenzbandKonferenzbeitragBegutachtung

16 Zitate (Scopus)

Abstract

There is a growing market for integrated web-based tools to support team collaboration and knowledge management within enterprises. The goal of this paper is to provide a detailed analysis of their concepts and services. We examine seven Enterprise 2.0 tools in detail and derive a unifying multi-dimensional classification and evaluation framework. For each dimension we identify several technical criteria to characterize the functional capabilities of a given tool. Based on this schema we provide a detailed description of the following commercial and open source tools: Alfresco Share, Atlassian Confluence, GroupSwim, Liferay Social Office, Microsoft Office SharePoint Server, Socialtext, Tricia. This work contributes to a better technical understanding of this emerging family of enterprise applications, highlights strengths and weaknesses of existing tools and identifies areas for further system research and development.

OriginalspracheEnglisch
TitelKMIS 2009 - 1st International Conference on Knowledge Management and Information Sharing, Proceedings
Seiten37-45
Seitenumfang9
PublikationsstatusVeröffentlicht - 2009
Veranstaltung1st International Conference on Knowledge Management and Information Sharing, KMIS 2009 - Funchal, Madeira, Portugal
Dauer: 6 Okt. 20098 Okt. 2009

Publikationsreihe

NameKMIS 2009 - 1st International Conference on Knowledge Management and Information Sharing, Proceedings

Konferenz

Konferenz1st International Conference on Knowledge Management and Information Sharing, KMIS 2009
Land/GebietPortugal
OrtFunchal, Madeira
Zeitraum6/10/098/10/09

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